Built on Meta's Official WhatsApp Cloud API

Run your business's WhatsApp like a real team, not one shared phone.

WhatsApp Chat CRM turns your WhatsApp Business number into a proper helpdesk: a shared inbox, a customer CRM with staff ownership, approved templates, bulk broadcasts, and webhook integrations with the tools you already use.

No credit card required to start • Multi-tenant, isolated by design

Unified Inbox
Real-time, multi-agent
Customer CRM
Tags & staff ownership
Bulk Broadcasts
Segment by tag
Integrations
n8n, CRM, webhooks
Features

Everything a support & sales team needs on WhatsApp

Not a single-agent chat widget — a complete operating layer for a team handling real customer volume.

Unified Team Inbox

Every conversation in one place, with real-time updates and desktop/mobile push notifications the moment a customer messages in.

Customer CRM & Staff Ownership

Tag and segment customers, and assign them to specific staff — so every conversation has a clear owner instead of anyone answering anyone.

Approved Template Manager

Build and submit WhatsApp message templates straight from the dashboard, with live approval status synced from Meta.

Bulk Broadcasts

Send an approved template to everyone, a tagged segment, or a hand-picked list you search and select yourself.

Support Ticketing

Raise, prioritize, and track support issues per customer alongside their WhatsApp conversation history.

Webhook Integrations

Forward incoming messages as raw JSON to n8n, your CRM, or custom software — your choice of method, auth, and headers.

Secure, Multi-Tenant Architecture

Every business's data, staff, and WhatsApp credentials are fully isolated — enforced server-side, not just hidden in the UI.

Mobile App + Desktop

Answer customers from the web dashboard or the mobile app, with push notifications keeping your team in sync either way.

Developer API

A REST API with your own API keys for sending messages and templates programmatically from your own systems.

How It Works

Up and running in four steps

1
Create your account

Sign up and verify your email — your workspace and trial start immediately.

2
Connect your WhatsApp

Paste your Meta WhatsApp Cloud API credentials into the dashboard's setup screen.

3
Add your team

Invite staff, assign customers, and organize contacts with tags.

4
Message & automate

Reply, broadcast, and connect n8n or your own CRM via webhooks.

Pricing

Simple plans that grow with your team

This is what you pay WhatsApp Chat CRM for the software. Meta separately bills your WhatsApp Business Account for message conversations, per Meta's own conversation-based pricing — see the FAQ below.

Starter Business

For a single agent getting started.

₹399/month
  • 1 Staff Seat Included
  • 2,500 Messages / month
  • Standard Templates
  • Email Support
  • Extra Seats: ₹199/user/mo
Start Free Trial
Enterprise Growth

For high-volume, multi-agent operations.

₹4,499/quarter
  • 1 Staff Seat Included
  • 50,000 Messages / quarter
  • Dedicated Webhooks
  • Priority Support
  • Extra Seats: ₹99/user/mo
Start Free Trial

Need a custom plan for a large team? Talk to us.

FAQ

Frequently asked questions

WhatsApp Chat CRM is a WhatsApp Business CRM that connects to your own WhatsApp Business Cloud API account. It gives your team a shared inbox, a customer database with tags and ownership, an approved-template manager, bulk broadcast tools, and webhook integrations with tools like n8n, your CRM, or custom software.

Yes. WhatsApp Chat CRM connects to a WhatsApp Business Account and phone number you register through Meta's official WhatsApp Cloud API. We don't provide phone numbers or Meta accounts ourselves — WhatsApp Chat CRM is the software layer that manages messaging, your team, and your customers on top of your own official Meta connection.

New accounts start on a trial period as soon as you verify your email, so you can connect your WhatsApp Business API and explore the dashboard before choosing a paid plan.

Yes, these are two separate bills. WhatsApp Chat CRM's plans (Starter, Professional, Enterprise) are what you pay us for the software and the message-volume allowance included in that plan. Meta separately charges your WhatsApp Business Account per conversation based on its own conversation-based pricing, billed directly by Meta to the payment method on your Meta Business account.

Each plan includes a monthly message allowance (2,500 to 50,000 depending on plan). Contact our team if you're consistently near your limit — we can move you to a higher plan or discuss a custom allowance.

Yes. Every plan includes one staff seat, and you can add extra staff seats at any time at your plan's per-seat rate. Each staff member gets their own login, and customers can be assigned to specific staff so your team isn't all working from one shared, unsorted inbox.

Yes. WhatsApp Chat CRM is multi-tenant by design — every business's contacts, messages, staff accounts, and WhatsApp credentials are fully isolated from every other business on the platform, enforced at the database and API level, not just hidden in the interface.

Yes. WhatsApp Chat CRM's Integrations tab lets you forward every incoming WhatsApp message, as raw JSON, to any webhook URL you configure — with your choice of GET or POST, and Bearer token, API key header, or custom header authentication. This works with n8n, Zapier-style webhook catchers, your own CRM, or any custom software you run.

Most businesses are sending and receiving WhatsApp messages through WhatsApp Chat CRM within minutes of connecting their WhatsApp Business Cloud API credentials — registration, email verification, and WABA connection are all handled from the dashboard's setup screen.

Yes, there's no long-term lock-in. You can recharge, change plans, or stop at any time from your account's Subscription & Recharge tab.
About Us

WhatsApp Chat CRM is built by Garhwal Tech Solutions

We build software for businesses that have outgrown answering customers from a single phone. WhatsApp Chat CRM exists because a real support or sales team needs more than WhatsApp's own app can give them: shared visibility, ownership of conversations, approved templates for reaching customers at scale, and a way to connect WhatsApp into the rest of the tools a business already runs on.

WhatsApp Chat CRM is built directly on Meta's official WhatsApp Business Cloud API — every message your team sends and receives goes through Meta's own infrastructure; WhatsApp Chat CRM is the management layer your team actually works in.

Headquartered in
Chhindwara, Madhya Pradesh, India
Built on
Meta WhatsApp Cloud API
Architecture
Secure multi-tenant SaaS
Support
Email & phone, India-based
Contact

Talk to us

Questions about pricing, a custom plan, or getting your WhatsApp Business API connected? We're happy to help.

Phone
+91 860 2505 909
Office
Garhwal Tech Solutions
Parasiya Road, Chhindwara, Madhya Pradesh 480001, India